Reset PIN code

If you have entered the wrong PIN code three times, your Pleo card will be blocked as a safety precaution. Before you can use it again, you need to reset your PIN attempts.

Note: Resetting your PIN attempts does not allow you to change the PIN code. Currently, it's not possible to change your PIN code. 

Reset Pin

1. Go to Account in the Pleo mobile app 
2. Navigate to Security
3. Tap on Card PIN
4. Choose Reset PIN attempts

Good to know: 

• You can also reset your pin in the Pleo web app under my cards after selecting your physical card (only available if PIN attempts have been exceeded)
• PIN codes are not applicable for US customers
• For US cards, it's not possible to withdraw cash from an ATM