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How to order physical Pleo cards
How to order physical Pleo cards

Learn how to get every admin and employee their very own Pleo card.

Angela avatar
Written by Angela
Updated over a week ago

Virtual cards are great and are used/accepted almost everywhere. However, sometimes you'll need a physical card for a variety of reasons.

In this article we will cover:


How to order your physical Pleo card

As a Pleo admin or extended access bookkeeper, you can order cards by following these steps:

  1. Click on People in the main menu.

  2. Choose physical Cards in the top.

  3. In the top right corner you will find the Order cards button.

  4. Select who needs a card.

  5. Fill the names of the cardholders.

  6. Click on Continue.

  7. Check if the company name and address are correct.

  8. Click on Confirm Order.

Good to know:

  • You can order one physical card per user. You can only order a new card for employees without existing cards or for employees with canceled cards.

  • Cards always need to have a person's first and last name, it's not possible to add general names like "Admin".

  • It's not possible to change the name on an existing card.


The expected delivery time for your card

Your card order will be registered in our system as soon as you place it. We recommend ordering new Pleo cards as soon as possible, as delivery takes several business days.

On average our card are delivered in 5 business days but below is a more detailed breakdown for each country.

  • United Kingdom: 5-6 business days

  • Ireland: 5-7 business days

  • Germany: 5-7 business days

  • Denmark: 5 -7 business days

  • Sweden: 3-4 business days

  • Norway: 5-7 business days

  • Spain: 5-7 business days

  • Netherlands: 6 business days

  • France: 3-6 business days

  • Finland: 5-7 business days

  • Austria: 5-7 business days

  • Belgium: 5-7 business days

  • United States (mainland): 2 business days


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