Virtual cards are great and are used/accepted almost everywhere. However, sometimes you'll need a physical card for a variety of reasons.
In this article we will cover:
How to order your physical Pleo card
As a Pleo admin or extended access bookkeeper, you can order cards by following these steps:
Click on People in the main menu.
Choose physical Cards in the top.
In the top right corner you will find the Order cards button.
Select who needs a card.
Fill the names of the cardholders.
Click on Continue.
Check if the company name and address are correct.
Click on Confirm Order.
Good to know:
You can order one physical card per user. You can only order a new card for employees without existing cards or for employees with canceled cards.
Cards always need to have a person's first and last name, it's not possible to add general names like "Admin".
It's not possible to change the name on an existing card.
The expected delivery time for your card
Your card order will be registered in our system as soon as you place it. We recommend ordering new Pleo cards as soon as possible, as delivery takes several business days.
On average our card are delivered in 5 business days but below is a more detailed breakdown for each country.
United Kingdom: 5-6 business days
Ireland: 5-7 business days
Germany: 5-7 business days
Denmark: 5 -7 business days
Sweden: 3-4 business days
Norway: 5-7 business days
Spain: 5-7 business days
Netherlands: 6 business days
France: 3-6 business days
Finland: 5-7 business days
Austria: 5-7 business days
Belgium: 5-7 business days
United States (mainland): 2 business days