Manage your billing and plan

Learn how to view your plan details, update your VAT information, and find your payment history in the Pleo web app.

View your plan and billing

You can see a breakdown of your current subscription directly in the billing section. The features available depend on when you joined Pleo:

Good to know: Click Manage to see exactly how many active users and physical card orders you're currently being charged for.

If you need to move to a different subscription level, click Switch plan and select the new plan that fits your needs.

Planning to downgrade?

If you have more than three active users, you must delete the extra users before you can switch to a starter plan.
If you’re on a contract, please reach out to your Pleo contact or contact our Support team.

It is important to keep your tax information up to date to ensure correct invoicing.

If you don't provide a valid VAT number, a 25% VAT rate will be added to your invoice by default.

If your organisation has several admins, you can choose one person to receive and manage all Pleo invoices.

Select a specific admin to be the billing contact.
Future Pleo invoices will appear directly in that admin's Expenses overview.
All other admins will still be able to view the full payment history in the billing section.

Keep track of what you've paid and what's coming up:

Next payment: See your upcoming total, including any discounts or VAT charges.
Previous payments: View a full list of past invoices.
Download invoices: Click Download next to any entry to save it as a PDF.

If you need to close your Pleo account, scroll to the bottom of the Billing page and click Cancel account.