Top-up your Wallet

Your first Wallet top-up or top-ups from a different bank account will take a few business days to arrive, because Pleo needs to verify your bank account.


Auto top-up (recommended)


Enable Auto top-up


Auto top-up allows you to automatically top-up your wallet when your balance falls below the set-up threshold or on a specific schedule (for euro currency countries). Auto top-up is set up through a direct debit agreement or instant auto top-up (UK and specific banks only).

Expected top-up time: Direct debit - up to 5 business days, instant auto top-up (UK only) - within minutes 


Good to know: 


One time transfer

  1. Navigate to Wallet
  2. Click Top-up 
  3. Select Bank transfer
  4. Follow the instructions:
    • Instant top-up (UK, FR, NL only): Select your bank to make a transfer through open banking
      Expected top-up time: within minutes

    • Top-up through Plaid (US only): Connect to your bank account through plaid
      Expected top-up time: 4 business days
           
    • Manual transfer: 
      If you don't see the payment details right away, click Bank transfer details.
      Expected top-up time: within the next business day (depending on your bank and chosen payment method
      Note: The transfer has to come from an EEA or UK bank account registered with the same company name as your Pleo account. Transfers from personal bank accounts or a payment/e-money institution where the original sender details are unreadable or do not match your account name can't be accepted.

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