Where does Pleo store customer data?
Our servers are located in AWS eu-west-1 (Ireland) and locally backed up, but we also send important backups to a different region for safety. We call them secondary backups and they're located in eu-central-1 (Frankfurt).
How long is data stored?
If you wish to object to any data processing, please send an email to email@example.com.
Which security measures are in place?
To see the full list of Technical and Organizational measures introduced by Pleo, please refer to our Data Protection Agreement available on the website. For information only, please find below some of the security measures in place to ensure that customer (and employee) data is treated securely and in compliance with GDPR and any other relevant local legislation.
-- ID documents that customers upload during verification are securely stored in AWS (s3) and are only accessible by Pleo’s Compliance team. This personal data is encrypted between the client and the server.
-- Pleo passes the highest level of PCI-DSS Examination every year and maintains a yearly Google Security Assessment.
-- In the event Pleo transfers data to a country outside of the EU/EEA - e.g the US - Pleo ensures that the transfer is done according to GDPR legislation. This includes entering into applicable Standard Contractual Clauses with the sub-processor, TIA assessment along with the implementation of technical measures to ensure the protection of Pleo customer data.
How can I get a copy of the data that Pleo stores about me / my company?
To receive information on data stored or processed by Pleo on your behalf, please contact firstname.lastname@example.org. Be aware that for security purposes Pleo might require additional information to validate the truthfulness of the request received.
Do you need further information or a supplier questionnaire?