How cashback works

Cashback is a great option for our customers who have a lot of ongoing costs (travel, raw materials, subscriptions, etc.).

This article explains:

• What is cashback

• What cashback looks like in the Pleo app

• How to sign up for cashback

• How to bookkeep cashback

What is cashback

With cashback, your company receives a percentage of the money spent with Pleo cards.

You'll earn 0.5% to 0.75% cashback, depending on your Pleo plan. The amount you can earn is capped at your monthly subscription price. For example, if you're on an annual Advanced plan paying the equivalent of £89 per month, your monthly cashback limit is £89.

• Cashback is calculated once per month based on settled card payments
• Any pendingtransactions will be included in the next month's calculation
• Only Pleo card spend counts – invoices, reimbursements, and similar expenses are not included

What cashback looks like in Pleo

• Finding your cashback - Cashback appears on your Expenses page once per month. For example, cashback for January card expenses will be paid out within the first five business days of February (assuming your billing period runs from the start to the end of each month).
  
  
• Recognising cashback transactions - Cashback looks like a refund, but with one key difference: it has a cashback-specific receipt that Pleo automatically generates and attaches.
  
  
• The cashback line will be connected to whichever admin is your billing contact. This is because every expense in Pleo needs an owner assigned for exporting to work properly.

How to sign up for cashback

You won't find a sign-up button in the Pleo app. Instead, speak to your account manager about adding cashback to your Pleo plan. Don't know who your account manager is? Get in touch at [email protected] or contact our support team.

How to bookkeep cashback

Understanding cashback as a rebate

Cashback is generally considered a rebate or discount, rather than income. This is because it represents a percentage of your spending and is capped at the cost of your Pleo subscription, rather than being earned independently as revenue. The UK government describes a similar scenario in example three of this article.

Common bookkeeping approach

Based on this, many customers choose to book cashback against the same account used for Pleo subscription fees, effectively offsetting the cost.

That said, depending on your business or local regulations, your accountant or advisor may recommend recording cashback as income instead. Always follow the guidance of your accountant or trusted advisor to ensure you’re using the correct approach for your business.