Issues with verification email

Verification link is expired

It's important to open the verification link on the same device and in the same browser, to avoid receiving an expired link error message. 

Unable to access the email on the same device?

1. Copy the link from the email 
2. Send it to the device you want to log in on
3. Copy the link from the message & paste it into the browser

Verification email not received

There are a things you can try if you are not receiving the verification email to log in:

1. Check your spam/junk folder
   
   
2. Wait 10 minutes for the email to arrive
   
   
3. Reach out to your IT department 
   Messages from [email protected] or with messages id eu-west-1.amazonses.com might be blocked.