In order to use your Pleo cards, you would need to have funds in your company’s Pleo wallet. Please follow the steps below to top-up your wallet.

How to send funds to your Wallet

  1. Go to the Wallet

  2. Click on Top-up

  3. A pop up screen will appear that supply you with your transfer details

The account information is unique to your company. When you make the transfer you can leave the reference field empty or simply enter your company’s name.

If the address is needed for the transfer, please use the details below.

Pleo's details

Name: Pleo Financial Services A/S

Address: Ravnsborg Tværgade 5C, 2200 Copenhagen N, Denmark

Pleo's Bank Account Details:

For Danish (DKK) and Swedish (SEK) accounts

  • Bank Name: Danske Bank

  • Bank Address: Holmens Kanal 2-12, 1092 Copenhagen K, Denmark

For the UK

  • Bank Name: JPMORGAN CHASE BANK, N.A.

  • Bank Address: 25 Bank Street, Canary Wharf, London E14 5JP

For Germany (verified customers)

  • Name: J.P. Morgan

  • Address: Junghofstrasse 14, Frankfurt am Main, 60311, Germany

For all other countries, including Ireland

  • Name: J.P. Morgan Bank Luxembourg S.A.

  • Address: 6, route de Trèves, L-2633 Senningerberg, Luxembourg,

As soon as the funds hit our partner’s bank account, they will be automatically linked to your Pleo wallet and you will receive an e-mail informing that your Pleo wallet has been topped up. In some cases we may need to ask for more information from you, in order to top up your funds. Please Note: If you transfer at weekends your funds will arrive Monday morning.

Important information 👇

As a regulated financial services institution, we can only accept funds and load them to your Pleo Wallet, provided they are sent from a business bank account registered in your company's name in the EEA or UK.

We are unable to accept transfers from a personal account or processed by an e-money institution, such as TransferWise, Modulr or PrePay.

Are there any wallet load limits?

The daily Wallet limit (i.e., how much you're able to send to Pleo at a time/per day) are: 30,000 GBP / 30,000 EUR / 275,000 DKK / 322,500 SEK

How long will it take the funds to arrive?

Your first Wallet load can take up to several bank days to arrive, as Pleo needs to complete an initial verification of your bank account. Once that's done, here's when you can expect funds to arrive within your Pleo Wallet:

UK

  • Bank transfer:

    • Faster Payments: Funds will usually arrive within 20 minutes, but can take up to 2 hours (only on bank days).

    • CHAPS Transfer: Funds will arrive on the same day if sent before 17:40, usually within 3 hours (only during banking hours).

  • Auto top up: Not available/not supported in the UK.

Denmark

  • Straksoverførsel: Funds will arrive within 60 seconds (all days of the year).

  • Sammedagsoverførsel: Funds will arrive the same day if sent before 11:30 (only on bank days). If sent after 11:30, funds will arrive on the following bank day.

  • Auto top-up: Funds will arrive within 1-3 banks days.

Sweden

  • Same-Day Transfer: Funds will usually arrive within 4 hours, but at the latest the will arrive on the following bank day (only on bank days).

  • Standard SEK Transfer: Funds will arrive by the following bank day (only on bank days).

  • Auto top-up: Funds will arrive within 1-3 banks days.

EURO currency countries

  • SEPA Credit Transfer: Funds usually arrive on the same day if sent before 12:00. At the latest, they will arrive by the end of the next banking day (only on bank days). Please note that there are two types of SEPA transfers: B2B and Core. Please choose the Core option, as that's a lot easier to set up (i.e., you won't be asked for a creditor identifier number or anything like that).

  • SEPA Instant: Not available/not supported. Funds sent with this method will bounce back.

  • Auto top-up: Funds will arrive within 1-3 banks days.

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