With auto top-up, funds will be automatically transferred to Pleo when your Wallet balance falls below a certain amount.
Setting up auto top-up
Go to your Wallet.
Click on Auto top-up.
Fill in your business bank account details.
Choose the minimum balance threshold which will trigger the auto top-up.
Type in the amount you wish to transfer. The minimum per auto-transfer is 5000 SEK.
Good to know:
At least one manual transfer is needed before setting up auto-top up. This is so that Pleo's Compliance team can whitelist your business bank account.
If the Wallet balance is already below the threshold when auto top-up is enabled, a transfer won't be automatically triggered. In this case, one last manual transfer is needed to get the balance over the threshold.
Pleo runs a balance check once a day in the morning.
It will take up to 6 working days for the Auto top-up to be set up. Once done, the funds from auto top-ups will appear in your Pleo Wallet within 1-3 business days.
All admins will receive an email from Pleo each time an auto top-up has been triggered.
Low balance alert
Important to know: the low balance alert does not trigger an auto top-up; it only sends out an email.
By default, all admins receive an email when Pleo notices your Wallet getting low based on previous spending patterns. You can always switch to a notification based on the balance dropping below a certain amount. This is a good option for UK accounts, for which auto top-up is not available. To make changes to your low balance alert:
Go to your Wallet.
Click on Low balance alert (in the upper right-hand corner).
Enter a notification threshold.
However, if you have a Swedish account and have enabled auto top-up, you might prefer to opt out of low balance notifications. To do so:
Go to Settings.
Click My account.
Adjust your Low balance alert notifications: