You may have noticed while shopping online with your Pleo card that more and more web shops now require some sort of authentication method. 3-D secure, also known as Mastercard SecureCode, is a fraud prevention measure, an extra layer of security for payment cards where an authentication step is added. As Pleo cards are Mastercards, here's how it'll work.

How to approve an online purchase made with a Pleo card

  • When you make an online payment, you will be directed to a screen asking you to approve the payment.

  • You should receive a notification on your mobile device that looks like this:

  • Click on the notification and approve (or reject) the payment:

  • If you don't receive a push notification, you can also just log into the Pleo app on your phone and complete the steps. But for the smoothest process, we highly recommend enabling notifications:

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