Card order not received

This article is intended for Admins if you haven't received your card, please reach out to your admin.


Track card order


Physical cards are expected to be delivered within 5-7 business days.


Still haven't received the card?

  1. Check your card order in the Pleo web app, to see:
    • Order status
    • Delivery address
    • Order date
  2. Contact our support team, they can help you order a replacement card

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