For whatever reason your work email has changed and you need to update all the relevant systems you use for your day to day tasks, including your go to expense management tool.

In this article we will cover:

  • Who can change an email address

  • How to change an email address


Who can change an email address

To keep accounts as secure as possible at Pleo, the support team are the only ones who have the clearance to make any changes to email addresses on the account.

  • Admins and Bookkeepers can request an email change for any employee from the company.

  • Any user can request an email change for themselves, but not for another user.

Note: The condition for changing emails is that the user remains the same. Same user, different email address. If it will be a new user, you will need to invite the new user.


How to change an email address

If you need to change your email, simply reach out to support with the new email address so they can get this changed on your account for you. Support will handle everything for you.

You can see how to contact support here.

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