Biometric authentication

Learn more about how we treat your biometric credentials.

Aimee van de Schoor avatar
Written by Aimee van de Schoor
Updated over a week ago

Biometric authentication is the verification of your identity by means of a physical trait, such as fingerprint or facial recognition.

Pleo authorises biometric authentication, as supported by your phone, including fingerprint and facial recognition. The biometric authentication is based on technology in your device. 

The biometric data is stored securely and never leaves your phone. Pleo does not at any time have access to or control over the biometric data stored on your device. 

You must take all reasonable precautions to keep your mobile device and security information safe and prevent any fraudulent use of them. You must ensure that only your Biometric Credentials are registered on that device. You may be responsible for unauthorised payments made from the Pleo app if you have not kept your mobile device and your security details safe or if another person’s Biometric Credentials are registered on your mobile device.

The Biometric authentication functionality can be deactivated under Security in the Account tab in the Pleo app on your phone. 

Learn more about Pleo Terms & Conditions

Note: Biometric authentication is available in versions 2.9.0 and up.

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