Enable negative Wallet balance with Reserve

With Pleo Reserve it's possible to have a negative wallet balance, so you don't have to worry about having enough funds to pay for larger purchases or while waiting for your Wallet top-up. 


Anytime you would have a negative wallet balance, this would automatically be settled with your next Wallet Auto top-up.


Note: Currently available in the UK, Germany, Sweden and Denmark.


Enabling Pleo Reserve

  1. Navigate to Wallet
  2. Click Manage Wallet
  3. Within Low Balance Auto Top-up
    1. Enable Auto Top-up (if you haven't already)
    2. Tick the box for Use this Reserve while the transfer is in progress
    3. Set a Reserve limit within the following ranges:
      • UK: 2,000 - 50,000 GBP
      • Germany: 2.000 - 50,000 EUR
      • Sweden: 20,000 - 500,000 SEK
      • Denmark: 15,000 - 370,000 DKK


Good to know:

  • If you don't see the Reserve tick box, Pleo Reserve is currently not available to you 
  • You can deactivate Reserve or change your Reserve limit at any time in Low Balance Top-up


Pleo Reserve costs

Reserve is currently free, but an annual overdraft fee will be added if your Reserve balance is overdue for more than 7 days:

  • UK: 8%
  • Germany: 15%
  • Sweden: 10%
  • Denmark: 11.75%


Repayment difficulties? 

Reach out to [email protected] to discuss repayment plans.


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