What to do if you see the message “the account was not found” (German: Belegkreis im Kassenbuch nicht gefunden)

The cause:

This comes up when the contra account in Pleo does not match the account (Kasse) in Datev.

The solution:

  1. Create an account (Kasse) for Pleo in Datev:

  2. Then add that same number to Pleo’s settings page:

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