What to do if you see the message "The source transaction is not a valid type."

Error: "The source transaction is not a valid type"


The cause:

This message means that a tag was attached to a refund in Pleo, which Xero is unable to process (and so the export fails).

The solution:

Please remove the tag from the refund.

Was this article helpful?

That’s Great!

Thank you for your feedback

Sorry! We couldn't be helpful

Thank you for your feedback

Let us know how can we improve this article!

Select atleast one of the reasons

Feedback sent

We appreciate your effort and will try to fix the article

Need more help? Contact us.

Chat with us if you have an Essential or Advanced plan, otherwise send us an email!