What to do if you see a message saying "The Contra number is not defined in e-conomic"

The cause:

This message appears when one or more contra account numbers (a.k.a "bank account" numbers) are not yet filled out in the Pleo Accounting page, and so the export fails.

The solution:

Please double-check that a relevant contra/bank account account number for card expenses has been entered in Pleo:

If you're using Reimbursements, please make sure that you've filled out the contra/bank account numbers for out-of-pocket expenses:


  • In English, a contra account (shown as "bank account" in Pleo) refers to a bank konto (Danish) in e-conomic. What's called a "chart of accounts" in English refers to your "kontoplan" (Danish) in e-conomic.

  • In English, a journal (also sometimes shown as "cashbook" in error messages), refers to a kassekladde (Danish) in e-conomic.

Was this article helpful?

That’s Great!

Thank you for your feedback

Sorry! We couldn't be helpful

Thank you for your feedback

Let us know how can we improve this article!

Select atleast one of the reasons
CAPTCHA verification is required.

Feedback sent

We appreciate your effort and will try to fix the article

Need more help? Contact us.

Login and click the ? in the bottom right corner to chat with us. Having issues logging in? Find out why you are unable to log in.