What to do if you see the message "Cost centre is disabled" (Swedish: Kostnadsställe är inaktiverat)

The cause:

One or more Pleo expenses have a tag that reflects a deactivated cost centre in Fortnox.

There are two alternative solutions:

• Update the tag in Pleo

1. In Pleo, it's a good idea to re-import your tags from Fortnox to make sure that your list is up to date. When you re-import, Pleo will automatically archive any older tags that no longer exist in Fortnox.

   
   

   

   
   

2. Once you've re-imported your tags, update the tag on the affected Pleo expense(s).

OR

• Re-activate the cost centre in Fortnox:

1. Click "register".

2. Click "Kostnadsställen".

3. Go to the "inactive" (Inaktiva) list.

4. Click on the relevant cost centre.

5. Under "active" (Aktivt), switch from "no" to "yes":

   
   

   

   
   

6. Click "save" (spara).