What to do if you see the message “Failed to generate Ledger Import Xml (...) accountNo”

The cause:

One or more Pleo expenses have a category that doesn't match the rules for expense accounts in Datev. These expenses fail to be exported.

Categories (reflecting expense accounts in Datev) need to follow the following rules:

  • They cannot start with 0

  • They cannot contain spaces (e.g., account "1245 04" should be written as "124504"

The solution:

  1. The go to the Categories page in Pleo and fix the affected numbers.

  2. Double-check that the category has been updated on the affected Pleo expenses before re-exporting.

Was this article helpful?

That’s Great!

Thank you for your feedback

Sorry! We couldn't be helpful

Thank you for your feedback

Let us know how can we improve this article!

Select atleast one of the reasons
CAPTCHA verification is required.

Feedback sent

We appreciate your effort and will try to fix the article

Need more help? Contact us.

Login and click the ? in the bottom right corner to chat with us. Having issues logging in? Find out why you are unable to log in.