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Troubleshooting: Datev Unternehmen Online
What to do if you see the message “Failed to generate Ledger Import Xml (...) accountNo”
What to do if you see the message “Failed to generate Ledger Import Xml (...) accountNo”
Angela avatar
Written by Angela
Updated over a week ago

The cause:

One or more Pleo expenses have a category that doesn't match the rules for expense accounts in Datev. These expenses fail to be exported.

Categories (reflecting expense accounts in Datev) need to follow the following rules:

  • They cannot start with 0

  • They cannot contain spaces (e.g., account "1245 04" should be written as "124504"

The solution:

  1. The go to the Categories page in Pleo and fix the affected numbers.

  2. Double-check that the category has been updated on the affected Pleo expenses before re-exporting.

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