What to do if you see the message “Failed to generate Ledger Import Xml (...) accountNo”

The cause:

One or more Pleo expenses have a category that doesn't match the rules for expense accounts in Datev. These expenses fail to be exported.

Categories (reflecting expense accounts in Datev) need to follow the following rules:

  • They cannot start with 0

  • They cannot contain spaces (e.g., account "1245 04" should be written as "124504"

The solution:

  1. The go to the Categories page in Pleo and fix the affected numbers.

  2. Double-check that the category has been updated on the affected Pleo expenses before re-exporting.

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