What to do if you see the message about a "locked period" (Swedish: "har låst perioden t.o.m.")

The cause:

One of more expenses that you're trying to export has a payment date that falls within a locked period.

The solution:

If the expense in question is a Pleo card expense:

  • Open the locked period in Fortnox.

    Or:

  • This option is only really feasible if you've only got one or two expenses that need exporting. In Pleo, you could disconnect from Fortnox, change your accounting system to the custom file format, and then export (i.e., download) the missing expenses from Pleo and add them manually in Fortnox. The final step would be to disconnect from the custom format and then reconnect to Fortnox. Please bear in mind that the first option, if feasible, is substantially faster and easier.

If the expense is a out-of-pocket expense:

  • Change the date in Pleo so that the expense falls within an open accounting period:

Was this article helpful?

That’s Great!

Thank you for your feedback

Sorry! We couldn't be helpful

Thank you for your feedback

Let us know how can we improve this article!

Select atleast one of the reasons

Feedback sent

We appreciate your effort and will try to fix the article

Need more help? Contact us.

Chat with us if you have an Essential or Advanced plan, otherwise send us an email!