There are four potential causes that can lead to this error message.
Cause 1: Your organisation has an internal e-conomic agreement, which no longer supports integrations.
Back in 2021, e-conomic changed their pricing plans so that it's now only possible to access integrations (including the one with Pleo) if you're on an external e-conomic agreement. If you are on an internal agreement, exporting will fail with this error.
Cause 2: Your organisation is on an external agreement, but the specific person trying to export does not have the correct access level in e-conomic.
Please contact your e-conomic administrator and/or e-conomic's technical support to understand which role you need in order to manage API exports.
Cause 3: Your organisation is on an external agreement, but still does not have integration access.
Pease contact e-conomic's support team to find out why your external license is not allowing for the export.
Cause 4: A temporary glitch has caused the export to fail.
Solution 4: If you're certain that the cause is not examples 1, 2, or 3, please try disconnecting and reconnecting your e-conomic integration. This should kick it back into shape!
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We are getting unauthorized message from e-conomics