The cause:

Back in 2021, e-conomic changed their pricing plans so that it's now only possible to access integrations (including the one with Pleo) if you're on an external e-conomic agreement. If you are on an internal agreement, exporting will fail with this error. The cause might instead be that, while your organisation is on an external agreement, the specific person trying to export does not have the correct access level in e-conomic.

The solution:

  • Get your partner to upgrade your e-conomic agreement to an external one. If you already have an external agreement, please reach out to e-conomic and let them know the information of the person who needs access to export.


  • Use the Pleo CSV download option and upload that manually to e-conomic

Others also searched for:

  • We are getting unauthorized message from e-conomics

  • economic

Did this answer your question?