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Troubleshooting: Xero
What to do if you see the message "The source transaction is not a valid type."
What to do if you see the message "The source transaction is not a valid type."
This error message appears when a tag was added to a refund in Pleo, which Xero is unable to process.
Angela avatar
Written by Angela
Updated over a week ago

Error: "The source transaction is not a valid type"

The cause:

This message means that a tag was attached to a refund in Pleo, which Xero is unable to process (and so the export fails).

The solution:

Please remove the tag from the refund.

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