If you're not receiving notifications to your Pleo app, this could be due to a couple of different reasons. To ensure you have the correct settings enabled within your device, please head to:

Phone Settings > Notifications > Pleo > and switch 'Allow notifications' to ONĀ 

Once done, please check that you also have notifications enabled in the Pleo app:

Account > General > Notifications > Enable on both e-mail and mobile.

If you're still not receiving notifications, please check that your Pleo app is updated to the newest version. To ensure this you can simply delete the app and re-download it (once done, don't forget to log back in!)

If you are still not receiving notifications in real-time on from your mobile app, please contact us via the in app chat or by e-mail at support@pleo.io, and we can investigate further for you.

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