What to do if you see the message "When you use Creditors, you must choose a supplier."

The cause:

When a Pleo invoice is exported, the listed supplier is listed as a debtor instead of a creditor in Quickbooks. This causes the export to fail, as a Pleo expense doesn't contain a customer field (which is mandatory for a supplier listed as a debtor).

The solution:

In Quickbooks, edit the supplier so that they're listed as a creditor instead of a debtor.

Was this article helpful?

That’s Great!

Thank you for your feedback

Sorry! We couldn't be helpful

Thank you for your feedback

Let us know how can we improve this article!

Select atleast one of the reasons
CAPTCHA verification is required.

Feedback sent

We appreciate your effort and will try to fix the article

Need more help? Contact us.

Login and click the ? in the bottom right corner to chat with us. Having issues logging in? Find out why you are unable to log in.