What to do if you see the message “Associated Quickbooks contra account is missing”

The cause:

The whole export fails when a contra account is missing from your Pleo accounting settings.

The solution:

  1. Set up a contra account in Quickbooks. Here's how. If you're using Reimbursements, please also create a contra account for that. A account for out-of-pocket expenses has the same requirements as one for card expenses (account type should be "Cash at bank and in hand" and detail type should be "current").

  2. Add the respective contra account(s) to the accounting settings page in Pleo:

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