This article is for employees and Pleo admins. It explains:
How to submit a mileage claim
In the Pleo mobile app, click the plus button in the top right corner.
If your employer is registered in the United Kingdom or Sweden and has enabled custom fuel rates, you'll be prompted to select a fuel rate/vehicle type:
Enter your travel date, departure address, and destination address.
At this point, you'll see the total distance calculated at the bottom:
If anything looks off, click the ellipsis (three dots) to change any of the journey details:
Once everything looks good, click the check mark at the bottom of your screen.
Lastly, you can add a tag, the purpose of the trip, and any other notes. Click the check mark to finish submitting your mileage claim:
How to get reimbursed
Mileage claims follow the same approval and reimbursement process as Pocket expenses. Please find instructions here (section: "Get reimbursed").
Frequently asked questions
Can I edit my mileage claim?
It's not currently possible to edit a claim. The solution is to please delete the claim and add a new one instead. Thanks for your understanding.
Is it possible to add a mileage claim in Pleo's web app?
It's not currently possible, but this option might be available later in 2023.
How do I know if my mileage claim has been approved?
You can always click back on the mileage claim to see the status at the top (e.g., awaiting review). Once approved, the amount will be visible under the "Owed to you" section in the app.
Can I change my default mileage rate?
Only if a Pleo admin has turned on this option. If they have, then after adding your date, origin and destination, you'll be able to click the three dots and then "Edit rate":
For customers in Sweden, it's not possible to edit your rate if you've selected a company car. To edit your rate, please first click the three dots, click "Edit vehicle", change your selection to "Own car", and click "Done".
Why don't I see the plus button in Pleo's mobile app?
Make sure to check that you're on the latest version of the mobile app. Still no luck? Feel free to contact your account admin to ask about when this will be ready. Here's how to find out who to contact.