What to do if you see the message “The client is not configured for the requested data transfer (dxso-job)”

The cause:

This message can appear for one of two reasons:

  • Missing permissions in your Datev setup, or

  • If this comes up around the beginning of a new year, it's likely that the new financial year is yet to be created. Please note that the solution for this is the same as for the message "The order term is not created in the journal" (German: Der Ordnungsbegriff ist im Kassenbuch nicht angelegt).

The solution:

  • Missing permissions in your Datev setup:

    Please double-check that you've activated Rechnungsdatenservice 1.0.

  • Missing financial year:

    Please first close the previous financial year, and then create and select the new year in Datev:

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