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Troubleshooting: Quickbooks
What to do if you see the message "When you use Creditors, you must choose a supplier."
What to do if you see the message "When you use Creditors, you must choose a supplier."
Angela avatar
Written by Angela
Updated over a week ago

The cause:

When a Pleo invoice is exported, the listed supplier is listed as a debtor instead of a creditor in Quickbooks. This causes the export to fail, as a Pleo expense doesn't contain a customer field (which is mandatory for a supplier listed as a debtor).

The solution:

In Quickbooks, edit the supplier so that they're listed as a creditor instead of a debtor.

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