The cause:

A Pleo expense has a category that reflects a deleted expense account in Quickbooks.

There are two alternative solutions:

  • Change the category on the affected Pleo expense.


  • Re-activate the deleted account in Quickbooks:

    1. Go to your chart of accounts.

    2. Click settings and double-check that the “Include inactive” box is ticked.

    3. Click on the affected account and select "Make active".

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