What to do if you see the message “Invalid Reference Id: Account assigned to this transaction has been deleted”

The cause:

A Pleo expense has a category that reflects a deleted expense account in Quickbooks.

There are two alternative solutions:

• Change the category on the affected Pleo expense.

Or:

• Re-activate the deleted account in Quickbooks:

  1. Go to your chart of accounts.

  2. Click settings and double-check that the “Include inactive” box is ticked.

  3. Click on the affected account and select "Make active".