What to do if you see the message “Associated Quickbooks contra account is missing”

The cause:

The whole export fails when a contra account is missing from your Pleo accounting settings.

The solution:

  1. Set up a contra account in Quickbooks. Here's how. If you're using Reimbursements, please also create a contra account for that. A account for out-of-pocket expenses has the same requirements as one for card expenses (account type should be "Cash at bank and in hand" and detail type should be "current").

  2. Add the respective contra account(s) to the accounting settings page in Pleo:


Was this article helpful?

That’s Great!

Thank you for your feedback

Sorry! We couldn't be helpful

Thank you for your feedback

Let us know how can we improve this article!

Select atleast one of the reasons

Feedback sent

We appreciate your effort and will try to fix the article

Need more help? Contact us.

Chat with us if you have an Essential or Advanced plan, otherwise send us an email!