The cause:

One or more Pleo expenses have a tag (reflecting a project in Fortnox) that conflicts with a category (reflecting an "account" in Fortnox). It conflicts because the selected category/account is not allowed to be connected to projects. This is something that's been set up in Fortnox.

There are two alternative solutions:

  • In Pleo, change the tag (or category) on the affected expense(s).


  • Change the account in Fortnox so that it's allowed to have associated projects:

  1. Go to Register.

  2. Click chart of accounts (Kontoplan).

  3. Click on the relevant account (konto).

  4. Under projects (Projekt), change the selection from "not allowed" to allowed (Tillåtet):

  5. Click save (Spara).

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