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Troubleshooting: Xero
What to do if you see the message "An unexpected error occurred."
What to do if you see the message "An unexpected error occurred."

This error message appears after a number of interactions between your Pleo account and Xero has been reached.

Angela avatar
Written by Angela
Updated over a week ago

Error: "An unexpected error occurred"

The same error might also say "timeout executing POST".

The cause:

If you've been exporting from Pleo to Xero for some time, you might see the message "An unexpected error occurred." There is a limit of "interactions" that can happen between Pleo and Xero before the integration needs to be refreshed.

The solution:

Please disconnect and reconnect the Xero integration.

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