This article explains what to do if you see an e-conomic export error mentioning a failed validation, failed file attachment, auto assign, project or cost type.

Error: Validation failed

The cause:

The whole export fails as the account number in Pleo is blocked in e-conomic. The account number might be blocked because the wrong team code has been added in Pleo. Team codes should reflect department values in e-conomic.

The solution:

There are three different ways to solve this.

  • In e-conomic, go to Settings (Indstillinger), Finance (Regnskab), and chart of accounts (Kontoplan). Click the pen icon to edit (Redig​​ér) a specific account, and then toggle from blocked (Spærret) to open (Åben), and click save (Gem).

  • Change the Team code in Pleo (People - Teams - click on a team) to one that matches the department value in e-conomic:

  • Re-import tags directly from e-conomic (Settings - Accounting - Tags - Re-import) to automatically update the team codes:

Error: File attachment failed

  • If the error message mentions “VoucherNotFound”

The cause:

The attached receipt is in a format that Pleo does not support.

The solution:

Click on the affected expense and replace the attached receipt with a supported file type (.jpg, .jpeg, .pdf, .gif, .png).

  • If the error message mentions “Voucher no. XYZ does not exist in the selected accounting year”

The cause:

The expenses exported are not from the correct fiscal year. For example, an expense from June 2020 tried to go into an e-conomic account for 2019, and failed.

The solution:

In e-conomic, re-open the fiscal year that the expense is from. Then when you go to re-export the expense from Pleo, it will automatically be sent to the correct year in e-conomic.

Error: Could not auto assign all the required numbers for the x vouchers

The cause:

Some of the expenses fail to export because the number of receipts has exceeded the journal limit in e-conomic.

The solution:

In e-conomic, go to settings (Indstillinger), Finance (Regnskab), Journals (Kassekladder), Other options (Andre muligheder), and then Journal setup (Opsætning af kassekladde). Then go to Entry numbers (Bilagsnumre). Here you can increase the maximum number of receipts.

Error: Specified project but no cost type

The cause:

One or multiple expenses in Pleo are missing a tag. When the projects module is enabled for the Pleo integration, any Pleo expense that has a projects tag also needs a cost type tag (and vice versa).

The solution:

Add the missing tag (project or cost type) to the expense in Pleo and re-try the export.

Related search terms: economic

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