If you see a transaction that you don't recognise, we suggest you:

  1. Freeze your card immediately

  2. Contact us at support@pleo.io or use the in-app chat function

  3. Forward screenshots and any other details of the transaction(s) to us, so we can look into it for you.

Fraudulent transactions can be scary and we’re here to make you feel safe. 

You are also covered by the Mastercard® Zero Liability Policy - for more information, please visit: https://www.mastercard.us/en-us/about-mastercard/what-we-do/terms-of-use/zero-liability-terms-conditions.html

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