Card order not received

This article is intended for Admins if you haven't received your card, please reach out to your admin.


Track card order


Physical cards are expected to be delivered within 5-7 business days.


Still haven't received the card?

  1. Check your card order in Pleo, to see:
    • Order status
    • Delivery address
    • Order date
  2. Contact our support team, they can help you order a replacement card

Was this article helpful?

That’s Great!

Thank you for your feedback

Sorry! We couldn't be helpful

Thank you for your feedback

Let us know how can we improve this article!

Select atleast one of the reasons

Feedback sent

We appreciate your effort and will try to fix the article

Need more help? Contact us.

Chat with us if you have an Essential or Advanced plan, otherwise send us an email!