Pleo's Customer Support Team will be more than happy to reset your passcode if you can't remember it. 

But before they can reset it, they need to first verify your identity for security reasons. 

Please send us an email on support@pleo.io - or open a new live-chat conversation - in which you confirm the name of the Pleo administrator at your company.

Once your answer has been verified by Pleo's Customer Support Team you'll receive a confirmation and an email with a link to reset your passcode.

Please note that the link expires after 1 hour.

Are you a Pleo admin or bookkeeper? Then this guide is for you.

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