If you have just received a brand new Pleo plastic card or have happened to reset your pin - it is essential to activate your plastic card so it is ready to use! Please follow the below mentioned steps to get going : 

  1.  Pair your plastic card in Cards (mobile app) or My Cards (web browser).
  2. Go to a modern chip-enabled ATM near you
  3. Insert your new Pleo card in the ATM
  4. Select PIN services in the ATM menu and then select Unlock PIN

That is all. Now your PIN has been activated and you should be able to use your plastic card right away.

If you forget your PIN code, contact us through chat or send an email to support@pleo.io.

Related articles:

My PIN does not work with my plastic card, what do I do?

How do I change my PIN number?

Can I use a Pleo plastic card at ATMs?

Did this answer your question?