Since all purchases made with Pleo cards are business related, it is required to always add a copy of the original receipt to each transaction for documentation and tax purposes.

If a situation occurs where a receipt is not handed out by a merchant, or you accidentally lost it, we advise you to consult your manager about what procedure fits the expense policy of your company.

While it is far from ideal, in case you get no receipt, now more than ever, it is a really good time to take advantage of features that Pleo offers in terms of categorizing expenses:

  • Add a note with as many details as possible e.g. why you didn’t get a receipt
  • Add a picture of the shop/café/vending machine/etc.

But remember, adding notes and pictures should never be a permanent solution instead of adding a picture of the receipt if a receipt can be obtained.

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