To fully verify your Pleo account we require some information from you. We can collect most information from Companies House, but we need you to verify that it's correct. Occasionally we will also need a few documents....

What is always required?

Information We require the following information for all Executive Directors and Ultimate Beneficial Owners (UBOs - owners of 25% or more share capital or voting rights):

  1. Date of birth (DOB)
  2. Home Address

What is occasionally required?

Documents If you are asked to send us further documentation you will be informed of this along with the names of the individuals from whom we require these documents. The documents which we might ask for are:

  1. Photo ID - Picture of passport or driving license
  2. Proof of Address (POA) - An official document on which your current address is stated, e.g. Driving license (as we need 2 separate documents, Driver's License can be used as Proof of Address only if not previously used as Proof of Identity), government letter, bank statement or utility bill. A bill or letter must not be more than 3 months old and shall include name, address, date and sender.

Note: For the documents to meet our verification requirements, they need to be:

  • Good quality
  • In colour
  • Complete (entire document, not cropped corners etc.)

Special tip: if you don’t already have photos of the documents, the simplest way is to take a picture of the documents with your mobile phone.

Document Examples

Photo ID (UK):

Utility Bill (UK):


We will run the verification and let you know as soon as you’re fully verified and able to start loading your wallet, inviting more team members and ordering physical Pleo cards :)

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