If an administrator wants to disable a Pleo card on behalf of one of their employees, they can easily do so:

  1. In the left hand menu, click on the Team section
  2. Hover over the employee whose card you would like to disable and click on the pencil icon
  3. Find the card you would like to disable and click Disable card
  4. Click either Temporary disable card or Card number has been stolen, depending on the reason you would like to cancel the card
  5. Type in your PIN code for the card and the card will now be disabled!

The card can be easily re-enabled, if needed again. Just click enable card, type in your PIN code and voila, the card is active again! 

If a plastic Pleo card gets stolen or lost, we suggest you permanently disable it and block it.

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